Terms & Conditions (AGB)

1. Scope

These Terms & Conditions apply to all orders placed through the Golden Ilakkiya online store.

2. Contract Formation

The presentation of products in the online shop does not constitute a legally binding offer. A contract is formed when we confirm your order via email or upon successful payment completion.

3. Products

All products are subject to availability. Product images are for illustrative purposes only; slight variations in color or appearance may occur.

4. Pricing

All prices are shown in EUR (€) and include applicable taxes unless otherwise stated.

5. Orders & Payment

We accept secure online payment methods such as PayPal and other available payment providers. Orders are processed after successful payment.

6. Shipping & Delivery

Orders are processed within the indicated processing time. Delivery times may vary depending on destination and logistics providers.

7. Transfer of Risk

The risk of loss or damage is transferred to the customer once the goods have been handed over to the shipping carrier.

8. Right of Withdrawal

Consumers have the statutory right of withdrawal. Details are provided in the separate cancellation policy (Widerrufsrecht).

9. Warranty

Statutory warranty rights apply in accordance with German law.

10. Liability

We are not liable for delays or failures caused by circumstances beyond our control, including force majeure, customs delays, or third-party logistics issues.

11. Governing Law

These Terms & Conditions are governed by the laws of the Federal Republic of Germany. Mandatory consumer protection regulations remain unaffected.